Katie A. (T2/admin)
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Activity overview
Latest activity by Katie A. (T2/admin)-
Katie A. (T2/admin) created an article,
Hotel Check-out process
We would like to inform you about our check-out process to help ensure a smooth and pleasant end to your stay with us. Our standard check-out time is set for 11:00 AM. We kindly ask that you plan t...
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Katie A. (T2/admin) created an article,
Booking types
Our services are categorized into two distinct types of bookings to cater to the diverse needs of our clients. The first option available is the Standard Booking. This type of booking is designed t...
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Katie A. (T2/admin) created an article,
Am I eligible for early check-in?
Early check-in enables access to your room before the standard time, contingent on availability and property policies. To request it, use the live chat to speak with an agent, providing your reserv...
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Katie A. (T2/admin) created an article,
How do I check-in if I have NOT Paid a Deposit Yet?
The article explains the check-in procedures based on booking payment status. If a deposit has not been paid, guests must wire it at least one day before arrival to confirm their reservation, or it...
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Katie A. (T2/admin) created an article,
How do I check-in if I have Already Paid Your Deposit or Full Amount?
To ensure a smooth check-in process, guests who have paid their deposit or full amount will check in at 3:00 PM and receive keys from the landlord. Guests who haven't paid must wire their deposit a...
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Katie A. (T2/admin) created an article,
Defective Item Return and Refund Policy
Defective Item Return and Refund PolicyAt Fan of Lego, we strive to provide our customers with high-quality products. However, in the rare event that you receive a defective item, we want to ensure...
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Katie A. (T2/admin) created an article,
How to check if I am eligible for a VIP member?
To determine whether you qualify for VIP membership, please review your payment history. Ensure that your purchases cumulatively amount to over $2,000 within any consecutive three-month period.
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Katie A. (T2/admin) created an article,
How to become a VIP
To qualify for VIP membership, you are required to make purchases totaling over $2,000 within a consecutive three-month period. Once you achieve this threshold, your VIP status will be valid for a ...
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Katie A. (T2/admin) created an article,
Can I submit for a cancellation/refund?
We regret to inform you that after a payment has been successfully processed, we are unable to accept any requests for cancellation or refunds. This policy is in place to ensure a smooth and consis...
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Katie A. (T2/admin) created an article,
Where can I see my payment status?
To check the status of your payments in the Coda Pay portal, you need to follow a few straightforward steps. log in to your account using your credentials. Once you have successfully logged in, ...