For customer

Order FAQ

• Defective Item Return and Refund Policy
• How to Track Your Order: A Simple Guide
• How to order Lego with us

General FAQ

• Am I eligible for early check-in?
• How do I check-in if I have NOT Paid a Deposit Yet?
• How to check if I am eligible for a VIP member?
• VIP member discount
• Password Reset
• Hotel Check-out process

See all 11 articles

Payment Related

• Can I submit for a cancellation/refund?
• Where can I see my payment status?
• How to make payment